We aim to provide accurate product descriptions, images and relevant specifications. Product information may include dimensions, materials, colors, included components, intended use and care information where applicable.

Product images are intended to represent appearance as accurately as practical. Colors and finishes may vary slightly because of photography, lighting, screen settings and normal production variation.

Customers should review product-specific information concerning compartments, lid design, materials, reheating instructions and care before use. Do not assume that features described for one Brinoveta lunch box apply to all models.

Insulated food jars are intended for portable meal storage according to their individual product descriptions. Use and cleaning instructions may vary by model. Customers should follow the instructions applicable to the product purchased.

Customers should review the listed contents and dimensions of each bag or collection. Included components differ between products and should not be assumed unless expressly listed.

Only products specifically described as suitable for reheating should be used for that purpose, and customers should follow all product-specific instructions, including any directions concerning lids, vents or removable components.

Different products may offer different closure and sealing designs. Unless a product specifically states suitability for highly liquid contents, customers should use appropriate caution when carrying soups, sauces or similar foods.

Products remain subject to inventory availability. Displaying a product on the website does not guarantee that inventory will remain available until an order is successfully processed.

Prices may be updated before an order is submitted. The price displayed at checkout when an order is placed applies to that transaction, subject to correction of obvious errors.

Promotions may be subject to stated time periods, product restrictions, quantity limits or other conditions. Separate promotions may not be combinable unless specifically stated.

Available payment methods may include PayPal, Visa, eligible credit and debit cards, Apple Pay and Google Pay where displayed at checkout.

By submitting payment, you confirm that you are authorized to use the selected payment method and that the billing information supplied is accurate.

An automated confirmation acknowledges receipt of the order. It does not necessarily mean that payment, inventory and verification checks have been completed.

Orders may be reviewed for payment authorization, inventory availability, address accuracy and transaction verification before fulfillment begins.

An order may be canceled or declined where payment cannot be authorized, inventory is unavailable, order information is materially incorrect or a security review cannot be completed.

Contact Customer Support promptly if you need to request a change or cancellation. Changes and cancellations cannot be guaranteed after fulfillment begins. If an order has already shipped, the return process may apply instead.

Orders are normally processed within 2–4 business days. During unusually busy periods, processing may require up to 5 business days.

• United States: 10–15 business days after dispatch.
• Canada, United Kingdom and Australia: 11–16 business days after dispatch.
• Other international destinations: 15–20 business days after dispatch.

Tracking information is provided where available. The first visible carrier movement commonly appears approximately 1–3 business days after label creation.

Delivery estimates are not guaranteed delivery dates. Weather, customs processing, public holidays, carrier capacity, remote destinations or address issues may affect transit.

International orders may be subject to customs duties, VAT, import taxes or brokerage charges. Unless checkout states otherwise, these may remain the recipient's responsibility.

Eligible products may be returned within 180 days after confirmed delivery, subject to the Return & Refund Policy.

Preference-return eligibility may be affected by substantial use, customer-caused damage, permanent alteration, stains, odors, missing components or other material changes in condition.

Customers must contact Customer Support and obtain authorized return instructions before shipping merchandise.

The registered business address of Xuzhou Muge Tao Network Technology Co., Ltd. is not automatically the authorized merchandise return warehouse. Do not send returns there unless Customer Support expressly instructs you to do so.

Once an eligible refund is approved, brinoveta™ generally initiates it within 5–10 business days after approval. The customer's financial institution may require additional posting time.

Business days exclude Saturdays, Sundays and applicable public holidays.

Obvious typographical, pricing, technical or product-data errors may be corrected. If a material error affects an existing order, the customer may be contacted before proceeding.

Processing or delivery may be affected by extraordinary events outside reasonable control, including major carrier disruptions, infrastructure outages, natural events or governmental restrictions.

Nothing in these Terms limits rights that cannot lawfully be excluded under applicable consumer law.

These Terms may be updated from time to time. The version published on brinoveta.com applies as provided by applicable law.