Available payment methods may include PayPal, Visa, eligible credit and debit cards, Apple Pay and Google Pay where those options are displayed at checkout.

Before payment is submitted, checkout displays the products selected, applicable discounts, shipping charges and taxes collected through checkout.

The currency displayed during checkout is the currency used for the transaction unless otherwise stated. Your financial institution may separately apply currency-conversion fees or other charges where applicable.

By submitting payment, you confirm that you are authorized to use the selected payment method and that the billing information supplied is complete and accurate.

Payments may be subject to authorization, fraud screening, identity verification or other security review by the payment provider, card issuer or financial institution.

A payment may be declined because of incorrect billing details, issuer restrictions, insufficient funds, security screening or other reasons determined by the payment provider or financial institution.

Some banks or payment providers may display a temporary authorization hold before a transaction is completed. A pending authorization is not necessarily a completed charge and may later settle or be released.

If two pending entries appear after an attempted purchase, one may be a temporary authorization rather than a completed duplicate charge. If both entries remain after normal processing, contact your financial institution or Brinoveta Customer Support.

If a payment fails, verify your billing information and payment details. You may also contact your card issuer or payment provider for additional information regarding the transaction.

Customers are responsible for providing accurate billing information. Material discrepancies may delay or prevent payment authorization.

Where reasonably necessary, additional non-sensitive information may be requested to verify a transaction before fulfillment begins.

Payments may be processed by third-party payment providers. Those providers handle payment information in accordance with their own security and privacy practices.

Do not send complete payment-card numbers, CVV codes, online-banking passwords, payment-account passwords or one-time authentication codes to Customer Support.

Where a canceled order requires a payment reversal or refund, the applicable amount will generally be returned through the original payment method where possible.

Approved refunds are generally returned to the original payment method where possible.

Once an eligible refund is approved, brinoveta™ generally initiates it within 5–10 business days after approval. The customer's financial institution or payment provider may require additional time before the credit becomes visible.

If more than 10 business days have passed after confirmed refund issuance and the refund is still not visible, contact Customer Support and the relevant financial institution.

If you believe there is a billing or order issue, contact Customer Support where practical so the transaction and related order information can be reviewed.

Transactions may be reviewed for suspicious activity to help reduce unauthorized purchases, fraud and misuse of payment systems.

When contacting us about a payment issue, provide your order number and relevant non-sensitive transaction details. Never include passwords, CVV codes or one-time authentication codes.